Japanese term that means mistake proofing. To avoid (yokeru) inadvertent errors (poka).
A Poka Yoke device is one that prevents incorrect parts of a process from being worked or easily identifies a flaw or error.
Any method that can help caregivers or operators avoid mistakes.
The Lean Healthcare concept recognizes that the optimal location to prevent or correct mistakes is at the point of creation of the problem.
Late recognition of a mistake or defect is never as efficient and typically has a cumulative effect.
Poka-yoke – ‘mistake-proofing’, a means of providing a visual or other signals to indicate a characteristic state. Often referred to as ‘error-proofing’, poke-yoke is actually the first step in truly error-proofing a system. Error proofing is a technique of preventing errors by designing the process, equipment, and tools so that a procedure literally cannot be performed incorrectly.
Believes that a zero defect process is possible when using Lean Healthcare tools.
Promotes defect prevention vs. defect detection.
Recognizes that people forget and make errors; also machines/processes fail and make errors.
Respect the intelligence of workers by taking the judgment out of repetitive tasks where errors are likely to occur.
Utilizes people working in the process to mistake proof the work because the own the process.